🌍 Public RSVP
Experience Mapping
When
Wednesday, 21 October 2026
13:00–16:00
“Interested” saves it to your list and sharpens your recommendations. “Going” marks your spot and opens the organizer’s page so you can grab the actual ticket.
It’s all about experience. Just think about an event you attended recently, a train trip, or the way you ordered something online – you had needs, thoughts, questions, emotions and feelings while doing that. If we map that journey, we start to see what actually shapes a positive experience in the first place. Applying this to the people we build things for – customers, users, attendees – gives us a powerful way to identify pain points, surface opportunities, and spark creativity. In this workshop, you will: • understand the purpose and concept of experience mapping • practice mapping an experience from different perspectives • work in small groups on fast-paced exercises • learn about the power of the outcome This workshop is for people who: • plan, create, or build products, services, or events • work in fields like innovation, consulting, design, or research • are curious about experience mapping and want to try it hands-on Good to know: expect a lot of thinking, writing, and discussing. No laptop needed. Register here.
- Where
- Impact Hub Vienna, Vienna · More at Impact Hub Vienna →
- Organizer
- Impact Hub Vienna
- Who's going
- ~40 expected
- Registration
- 🌍 Open to all
